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Data Deletion Policy

Savvy - Video Downloader

Effective Date: January 1, 2025 Last Updated: January 7, 2025

1. Your Right to Data Deletion

At Savvy, we respect your privacy and your right to control your personal data. You have the right to request deletion of your personal information at any time. This policy explains how to request data deletion and what happens when you do.

Quick Summary: You can delete your data directly from the app settings, or by contacting us via email. We will process your request within 30 days.

2. What Data Can Be Deleted

When you request data deletion, the following information will be permanently removed:

2.1 Account Data (if applicable)

  • Email address
  • Display name
  • Account preferences and settings
  • Premium subscription history (records only; billing is handled by Google Play)

2.2 App Usage Data

  • Download history and statistics
  • Saved preferences within the app
  • Search history within the app
  • Favorite or bookmarked content references

2.3 Analytics Data

  • Anonymous usage analytics tied to your device
  • Crash reports and error logs
  • Feature usage statistics

3. What Data Cannot Be Deleted

Certain data cannot be deleted or may be retained for specific purposes:

  • Downloaded Videos: Videos stored on your device are under your control. We do not have access to these files. You can delete them manually from your device's storage.
  • Aggregated Analytics: Anonymized, aggregated data that cannot be linked to you may be retained for service improvement.
  • Legal Requirements: Data required to be retained for legal, tax, or regulatory purposes.
  • Fraud Prevention: Records necessary to prevent fraud or abuse.

4. How to Request Data Deletion

4.1 Method 1: In-App Deletion (Recommended)

The fastest way to delete your data:

  1. Open the Savvy app
  2. Go to Settings (gear icon)
  3. Navigate to Account or Privacy section
  4. Tap "Delete My Data" or "Delete Account"
  5. Confirm your request
  6. Your data will be deleted immediately

4.2 Method 2: Email Request

If you prefer to request deletion via email:

  1. Send an email to devikontech@gmail.com
  2. Use the subject line: "Data Deletion Request - Savvy"
  3. Include the following information:
    • Email address associated with your account (if any)
    • Device identifier (found in app Settings > About)
    • Brief description of what data you want deleted
  4. We will verify your identity and process the request

Sample Email Template:

Subject: Data Deletion Request - Savvy

Dear Savvy Team,

I would like to request deletion of my personal data associated with the Savvy app.

Account Email: [your email]
Device ID: [if known]

Please confirm once my data has been deleted.

Thank you,
[Your Name]

4.3 Method 3: Clear App Data (Local Data Only)

To delete local data stored on your device:

  1. Go to your device's Settings
  2. Navigate to Apps or Application Manager
  3. Find and select Savvy
  4. Tap Storage
  5. Tap Clear Data and Clear Cache

Note: This only clears local data. To delete server-side data (if any), use Method 1 or 2.

5. Data Deletion Timeline

Data Type Deletion Timeline
Account Data Within 24 hours of request
App Usage Data Within 24 hours of request
Analytics Data Within 30 days of request
Backup Systems Within 90 days of request

6. Verification Process

To protect your data from unauthorized deletion requests, we may verify your identity by:

  • Sending a confirmation email to your registered email address
  • Requesting additional information to verify ownership
  • Verifying through the app if you're logged in

7. Effects of Data Deletion

Please be aware that after data deletion:

  • Your account (if any) will be permanently closed
  • Download history and statistics will be lost
  • App preferences and settings will be reset
  • Premium subscription benefits may be affected (contact support)
  • This action cannot be undone

8. Third-Party Data

Your deletion request applies to data we directly control. For data held by third-party services we use, please contact them directly:

  • Google Firebase: Analytics data is anonymized and cannot be linked to individuals
  • Google Play: Billing and subscription data is managed by Google

9. Retention After Deletion Request

In certain cases, we may retain limited data after a deletion request:

  • Legal Obligations: To comply with legal requirements
  • Dispute Resolution: To resolve disputes or enforce agreements
  • Fraud Prevention: To prevent abuse of our services

Such retained data will be minimized and securely stored with restricted access.

10. Confirmation of Deletion

After your data deletion request is processed:

  • You will receive a confirmation email (if email was provided)
  • The confirmation will include a summary of deleted data
  • You may request a deletion certificate for your records

11. Questions and Support

If you have questions about data deletion or need assistance:

  • Company: Devikon Inc.
  • Email: devikontech@gmail.com
  • Response Time: Within 48 hours for initial response
  • Processing Time: Within 30 days for complete deletion

12. Legal Basis

This data deletion policy is provided in accordance with:

  • General Data Protection Regulation (GDPR) - Article 17 (Right to Erasure)
  • California Consumer Privacy Act (CCPA) - Right to Delete
  • Google Play Developer Program Policies
  • Other applicable data protection laws
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